This is discouraging. I'm in the process of switching my invoicing system to QBO and the first thing I noticed was that all our line items were being displayed chronologically in the PDF instead of using the order in which I created them.  Using subtotals provides a workaround in some situations, but seriously, how hard can it be to generate a PDF without resorting the line items?

Then I found this thread only to discover this issue has been flagged with the QBO developers repeatedly for over 4 years and nothing has been done about it.  There goes my hopes for a quick fix.  Oh, and as a design studio, my other annoyance is that there are only 4 fonts to choose from. In the age of AI where Arnold Schwarzenegger now sings in the Sound Of Music, we're stuck with Helvetica. Really?