I appreciate you following up with me, @tkelly_uk.

Allow me to provide additional information on the effect of adding names in recording journal entry.

You're correct! When creating a journal entry, one should not enter a name on it. Because if you'll add one, you'll describing either an Accounts Receivables or Job tracking.

When creating a journal entry, the first line of the entry is the source, subsequent lines contain the target information. Job-related expenses normally comprise the target portion of an entry (for example, when writing a cheque, the customer:job name is entered with the expense account, which is the target). QuickBooks cannot properly update the unbilled information when it is listed as the source.

Please don't hesitate to click the Reply button if you have other questions about managing your journal entries. I'm always here to help.