Hi there, @AirSpeedWireless.
Thank you for reaching out to the Community.
Currently, we have an ongoing investigation about being unable to process the scheduled payments. Rest assured that our engineers are doing their best to fix it as soon as possible.
I understand that you've already contacted customer service. However, you'll need to get in touch with them again so they can add you to the list of affected users and for you to get notified once the issue is resolved.
Here's how :
- Click the (?) Help icon in the upper right-hand corner of the dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
Meanwhile, you can download an updated list of your transactions from your bank's website. Then, upload them to QuickBooks using a CSV file. After that, you can categorize them in the For Review tab.
For more detailed steps, please refer to this article: QuickBooks Online Support.
For your future reference, you can check this article to view the status of transactions: View sales transactions
Feel free to reach us out again, if you have further concerns.
