Just joining the bandwagon on this - because sometimes it takes an army to make changes.  I thought it was something wrong on my side - but seeing it is most definitely not.  

I cannot tell you how frustrating it is with all the XXXXX's - and yes, it's Chase.  (Small example - Union 76 transactions all download with "XX-" followed with a info you have to decipher if it's fuel or not.) 

We have 30+ clients who use a Chase account of some sort.  The majority are online and every one of them has this same issue.  And no, I do not want to go in 'manually' to download the transactions.  There's just too many - and besides that is completely unreasonable.  Nor do I have time to go through this VERY LONG comment string of others with the same issue to see if there is another work-around.  JUST FIX IT.  PLEASE!

Someone just posted a week or so ago and this string started back in July.  And it's still not working right.

QuickBooks -- you need to do better.  

AND, don't get me started on an unnecessary "upgrade" to the program recently (which all accountants I know dislike with a flaming passion of a 1000 suns).....