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I understand the importance of resolving this issue promptly to ensure that your payroll is debited to the correct account, Carolexx.
To ensure timely resolution of this issue, I suggest contacting our Customer Support Team. They will be able to securely access your account and investigate the root cause of the problem. Additionally, they can assist you in reverting to your previous bank account if needed.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
Please know that we're always here to provide additional assistance to ensure payroll transactions are posted correctly. Get back to this forum if you have additional queries related to the program. Rest assured. We've got you covered. Keep safe!