Let's make sure to fix the issue so you can work with QuickBooks and get back you on track, VCMP.

There are times you'll notice possible data issues with your company file. That's the reason it's showing odd behavior and that's why it's behaving differently. Normally, you'll have to repair your company file so you an rebuild your data.

To do so, run the repair tool to help resolve the problem. Check out the process outlined below:

1. Restart your computer.
2. Go to the Windows Start menu, and then pick the Control Panel.
   
3. Tap Programs and Features and then Uninstall a Program.
4. Choose QuickBooks and then Uninstall/Change.
5. Press Continue or Next.
6. Hit Repair and then Next. Note: The repair should start right away, but it may take a while to finish. You can leave it running and come back once it's done.
7. Click Finish when done.
8. Restart your computer to complete the repair.
9. Ensure that your QuickBooks Desktop is updated to the latest release.

However, if you're experiencing the same, you can open another sample file to verify if the same issues occurs. This process will help us identify the root cause from within the system. Here's how:

1. Open QuickBooks Desktop.
2. In the No Company Open window, click the Open a sample file drop-down. 
3. Follow the prompt until it finish.

But if the issue persist, I still recommend reaching out to our support team so they can take a look at this and investigate further the root cause. 

Moreover, you may want to get the most recent version of the QuickBooks Tool Hub to help you fix problems and errors. I've added this great resource for more details: Fix Common Problems And Errors With The QuickBooks Desktop Tool Hub.

Please touch base with us here in the Community if you need further assistance with payment terms. We're here to get you covered.