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Anonymous
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Hi there, @treasurer24,

 

Thanks for keeping us updated about your recurring templates issue in QuickBooks. Allow me to step in for a moment and share some information on how to correct this.

 

If you're unable to update the prices for your recurring transactions after clearing your browser's cache, it's possible that there are corruptions on the templates. To get past this, you'll need to recreate and delete the problematic form.

 

To create a brand new template:

  1. Hit the Gear icon.
  2. Choose Recurring Transactions.
  3. Select New at the top-right section.
  4. Pick a Transaction Type then click OK.
  5. Enter the details of the recurring transaction then click Save template.

To delete the form:

  1. Click the Gear icon.
  2. Select Recurring Transactions.
  3. On the Action column, click the Arrow beside Edit.
  4. Click Delete.

To know more about fixing template related issues in QBO, please check out this article: How to handle a recurring transaction that did not run?

 

That should correct your pricing, @treasurer24. Please feel free to get in touch with me if you have any more concerns with QuickBooks. I'll be glad to answer them for you. Have a great day!

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