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Buy nowI also would appreciate a resolution to this major issue. As stated in my August post, my case was escalated to your IT department on 8/1/23 as case# 15103203722 (INV-90590). I've not had any contact with your help team and the issue remains unresolved. We are now in our 4th monthly cycle of manually computing the labor attributable to our projects. This not only requires several additional accounting labor hours but delays our financial statements to our owners.
If this were a new issue for QBO, the quarter would be given, but people have posted on this issue for several months now. Despite the other great features of QBO, this really could be a deal breaker in continued patronage for us. It's imperative that Time interfaces correctly into our Projects, and thus, provides accurate financial info. For our company, failure in doing so greatly impacts key business decisions for our company. We really can't spend the additional time and money wondering if our Project P&Ls are reporting accurately.