Thanks for coming back to this thread, Simon. We know you're doing your best to understand the issue with your PO, and we appreciate you for doing so. Right now, let me share information, and help you reflect your PO in the Products and Services section.
As my colleague @Rea_M explained above, the quantity on the PO will only show if it wasn't added or linked to the bill. However, you mentioned that it wasn't. With that in mind, let's try to delete the PO transaction and recreate it. Before doing so, ensure to save the details of the PO.
If the error persists, we recommend contacting QBO Live support. They can help you dig deeper into your account system in a safe environment. You can also ask questions about why it was happening to your account.
Additionally, we'll add these articles to help you manage your inventory items:
For additional questions, don't hesitate to reply to this post. I'll be willing to lend a hand. Keep safe.
