Having the same issue with customer statements.  I have done everything which means updates, rebuilding data, rebooting, and still the error code.  This is only ONE of MANY issues with Enterprise Desktop 23.  How are you supposed to run a business and figure out software with bugs in it at the same time.  This IS so disappointing.  It was bad enough that QuickBooks took away Point of Sale in Oct with only a few months notice but never anticipated customers with larger business than retail converting to Enterprise.  This is just crazy!