I should have the "Manage Categories" as an option when I hit the "More" button and I do not.

I have tried the hyperlink as well as everything else stated above, and it did not work. I transferred from desktop to QBO and I have been told that may be the issue, but it appears that this has been going on for 3 years and no one has an answer. I am paying for this feature, and I would expect someone to be making it a priority. I have another company that I started straight from QuickBooks Online and that option is available.