Hello, Marca-MT. We hear you.

I completely understand where you're coming from. It's natural to feel disappointed when the feature you've been using for a long time is not working anymore.

There are possible reasons why you've been experiencing issues with Excel. It could be an issue with the QuickBooks software itself. If you recently updated QuickBooks or installed any new updates, it's possible that the update caused a conflict with the Excel integration feature. In such cases, checking for any available QuickBooks updates is recommended. 

Also, make sure both QuickBooks Desktop and Excel are up to date with the latest software updates. Updates often include bug fixes and compatibility improvements. 

Additionally, it's important to ensure that you are using a compatible version of Excel with QuickBooks Desktop. QuickBooks may not be compatible with older versions of Excel or specific Excel file formats. Make sure you are using a supported version of Excel and save the file in a compatible format.

Lastly, if the Excel report contains complex formulas, macros, or links to external data sources, QuickBooks may be unable to process them correctly. QuickBooks has limitations when it comes to importing complex Excel files. In such cases, simplifying the Excel report by removing any complex formulas or macros might resolve the issue.

If the issue persists, I suggest seeking technical support again. It may be necessary to contact QuickBooks technical support for further assistance. They can provide more specific guidance based on your specific setup and configuration.

For future reference, here's an article that contains solutions when you're unable to export reports to Excel: Fix export to Excel issues in QuickBooks Desktop.

Also, this guide provides a list of all Excel-based payroll reports in QuickBooks. It includes instructions on how to build each one: Payroll Reports.

Please let me know if I can further assist with using Excel for QuickBooks. I wish you a wonderful week ahead. Have a great day!