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Buy nowWe understand that every company has different needs, SethBang. I'm here to share additional insights and help address your invoice layout experience in QuickBooks Online.
As I've checked our records, we haven't received recent similar cases or investigations from other users relating to your concern. I recognize how crucial it is for you to have a professional-looking and proper layout setup on your invoices. We can perform other fixes on your sales form templates to help rectify your invoice layout experience. We may consider reviewing your custom form style settings and entering accurate modifications from the invoice form layouts. Here are some lists we'll need to ensure correct details are properly set up:
You may configure your default invoice template from the Custom Form Styles section. To do that:
However, if the same thing happens, we can perform some troubleshooting steps on your PDF Adobe reader to ensure the latest updates and recent versions may apply to help resolve your invoice layout concerns. Here's how:
If the issue persists, I'd suggest contacting our Customer Care Team. Doing so will allow them to review your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
Furthermore, I'm adding this helpful reference to guide you in receiving customer payments: Record invoice payments in QuickBooks Online.
We'll keep this thread open if you have additional queries managing your invoices. Feel free to let us know in the comments below. Keep safe!