Hello there, @Nonprofit CEO-CPA. I understand your frustration regarding the missing names for deposits with multiple line items in the transaction detail report, and I want to assure you that I'm here to assist you and ensure that we take the best possible route to address it.
Firstly, I want to acknowledge and appreciate your efforts in trying to resolve this issue by following the steps and workarounds provided by my colleagues. It's important to us that you feel supported and that we explore all possible avenues to resolve this matter.
Since the recommended solutions didn't yield the desired results, I suggest reaching out to our dedicated Technical Support Team. They have the expertise to isolate the issue further and provide more targeted assistance. By engaging with our Technical Support Team, they can guide you through troubleshooting steps and examine the problem from your perspective. Rest assured, all necessary security measures will be taken to protect your account during any screen-sharing sessions.
Here's how to get in touch with them:
- Go to the Help icon and select Contact us in the Search tab.
- From the What can we help you with field, enter your question.
- Click on Continue.
- Choose either Appointment, Callback, or Chat.
Be sure to get in touch with them within their business hours to get assistance right away.
If you ever find yourself in a situation where you need to use your reports outside of QuickBooks, I recommend taking a look at this article: Export your reports to Excel from QuickBooks Online. This article provides step-by-step instructions on how to export your reports to Excel, allowing you to further analyze and manipulate the data as needed.
Our goal is to ensure that this issue is thoroughly investigated and resolved to your satisfaction. We value your business and want to provide you with the best possible experience using our product. Please let me know if you have further questions about running reports or if there's anything else I can assist you with along the way.
