Hi Reymond,

Thank you for responding and offering solutions. Any effort to highlight this issue is greatly appreciated.

In one of your solutions where you added the screenshot, I have verified several times that the customer name is listed on the deposit ticket. However, if there are multiple lines on the deposit, the names do not carry forward to the transaction detail report. This is where our frustration comes in.

In another solution you proposed in memorizing the transaction detail report, that memorized report only works if you continue to select that specific report each time and modify the dates/accounts. It's honestly not practical to do that, though. Because when you re-run your balance sheet or P&L and double-click to drill down into the transaction detail again, the defaulted QB transaction report is what again pulls up, not the memorized report we customized. Additionally, launching the report to a private browser or clearing your cache does not work. 

Again, this issue will need to be addressed by the engineering/coding specialists to pull the "customer" and "vendor" fields into the default report. I've created several feedback/suggestions to them already, but they will only fix if enough complain about this. Right now, it's just not a priority. If you're able to escalate this issue for us, we'd appreciate it!