Thanks Laura G for the help with the temporary solution of creating invoices in "Online invoice" mode then switching to "HTML" mode before sending the invoice.  I contacted QuickBooks support 3 times and never received any suggestions on how to fix the issue other than being told to submit feedback in hopes that the product engineers may resolve the issue.  What a joke!  I can NOT believe this has been going on since May and there is still no resolution over 3 months later. This is a high priority issue.  These emails look very unprofessional with an exclamation point then a comma.  Will this ever get resolved?  Has anyone figured out a permanent fix to the issue?