Hi there, officemanager07. I want to share some ideas to isolate this for you to print customer statements in QuickBooks Desktop seamlessly.

It's likely that the problem you're currently facing is due to some issues in your data file. I suggest logging in using a sample company. By doing so, we can identify where the trouble is coming from. 

If this works, go back to your original company and use the Verify/Rebuild Utility Tools to fix any common damages. Here's how:

To rebuild:

1. Open the File menu, then hit Utilities.
2. Select Rebuild Data, then click on OK to close all windows.
3. QuickBooks will ask you to make a backup before rebuilding your company file, choose OK. If you don’t want to do a backup, tap Cancel to continue rebuilding your company file.
   1. If you haven’t set up any backup preferences, QuickBooks will ask you to update them. tick Backup Preferences and edit as needed, then select OK.
   2. When the backup's finished, click on Show in Finder to locate the backup or hit OK if you’re done.
4. Once the rebuild's finished, tap OK.

To verify:

1. Open the File menu, then go to Utilities.
2. Select Verify Data, then hit OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you’re done.

If the issue persists in the sample company, perform some troubleshooting procedures to print, email, or save as a PDF from QBDT Mac. Make sure to also have the latest version of your QuickBooks for you to have the latest features and product improvements.

Additionally, explore the QuickBooks Mac 2022 User Guide to find out more tips and fixes about managing your account.

I'm glad to be of help today. Keep in touch so I can help you further with this topic. Have a good one!