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Replying to:
Angelyn_T
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I appreciate you getting back with additional information, BethSage. It's my top priority to assist you in modifying your bank's name in QuickBooks Desktop (QBDT).

 

I want you to know that I value all the time and effort you've spent trying to modify the name of your bank account. Since the pop-up message to enter a value for all of the fields on the Online Services tab still appears after performing the solutions provided, I recommend contacting support for further assistance. From there, a live representative can look into your account securely and help you change the name of your account successfully.

 

To contact support:

 

  1. Open your QBDT file.
  2. Tap on QuickBooks Desktop Help/Contact Us from the Help menu.
  3. Click on Contact Us.
  4. Enter a brief description of your issue, then select Continue.
  5. Choose a way to connect with support.

 

For your convenience, you can review the support's business hours from this link: Contact QuickBooks Desktop support

 

With this, you may consider upgrading your subscription to a newer version since unsupported products won't have access to live technical support.

 

On the other hand, I'm adding this article for more tips while editing your accounts in our system: Add, edit, or delete accounts in QuickBooks Desktop. The same material will demonstrate how to add and delete existing accounts from your record.

 

If you have follow-up questions while working with your accounts, reach out again by leaving a comment below. I'm just a few clicks away to help. Have a good one!

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