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Replying to:
SarahannC
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I appreciate you for joining here, DynoH2O. Helping you out is my top priority.

You're right about being able to sort the Balance Sheet report can be adjusted to a cash basis and filtered according to your specified date. While the Chart of Accounts (COA) only offers the option to modify the date and doesn't provide the capability to change the accounting method (Accrual/Cash).

 

Moving forward, the message you received is to prevent accidental deactivation of accounts that are actively tied to items. To resolve this situation, you can run a quickreport to review the items used in the transactions you made. Here are the steps you can take:

 

  1. Go to the Accounting menu.
  2. Within the Chart of Accounts tab, search the account name you want to deactivate.
  3. Pick the drop-down arrow next to View register.
  4. Select Run report. Sample screenshot:
    runr.PNG
  5. Customize the report according to your needs.
  6. Click the transaction to review what item is associated with it.

 

Once you confirm which items they are, you can then follow the instructions below to update the income account associated with these items. Here's how:

 

  1. Go to the Sales menu.
  2. In the Product and services tab, find the item.
  3. Select Edit under the Action column.
  4. Update/change the account under the Income account field. Make sure not to use the account you'll want to deactivate.
  5. Hit Save and close to reflect the changes.

 

Once you've completed the task, you can make the account inactive. Feel free to visit this article for more details: Make an account inactive on your chart of accounts

 

I want to make sure you efficiently handle your financial records and feel assured using our platform. Please feel free to post again if you have more questions or need assistance. I'll be around to help!

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