Thank you for your first post today, Fernando. I hear your sentiments about this matter, and I know how creating statements for customers with the option to pay off their invoices would benefit your business needs. Let me provide some updates on this functionality.
You can send statements to your clients in QuickBooks to show them details of their invoices, payments, credits, and balances. However, letting the customers pay their dues from the statements isn't available for now. Rest assured our engineers are working nonstop to enhance the product and deliver the best experiences for all QuickBooks users.
While we don't know when this functionality will be ready, I recommend submitting a feature request directly to our product developers. It allows them to assess the possibility of including this in future releases. To start:
- Go to the Help menu, then click on Send Feedback Online.
- Tap on Product Suggestion.
- Enter a short description of your concern.
- Click on Send Feedback.
If you had QuickBooks Online (QBO), submit your feedback by following these steps:
- Go to the Gear icon, then Feedback.
- Enter your comments or product suggestions.
- Tap Next to proceed.
Once done, our product development team receives and uses your valuable suggestions to improve your QuickBooks experience.
Additionally, you may check out the information from these articles as a reference to learn more about statements for both products:
Aside from that, you may run through the resources from these websites to learn the different ways of tracking your customer entries in our system:
If you have further questions about customer statements, notify me by writing a remark below. I'm always here to help you again. Have a good one!
