I'm here to share information that could help you get through this.
Let us check how we can configure your Quickbooks Desktop for multi-user access so that other workstations can have access to your company files.
To ensure the smooth sharing of your company files over your network, we suggest storing them on the local hard drive of your server computer. Additionally, it is important to enable folder and Windows access permissions so that workstations can access and collaborate on your clients' files. Here is how to do it:
- Right-click the folder that carries the company file.
- Go to Properties, then select Security and Edit.
- Choose QBDataServiceUserXX and then click Full Control.
- Press Allow.
- Click Apply, and then press the OK button.
Once done, follow the instructions below:
- Press Windows + E keys to open File Explorer.
- Find and right-click the folder containing your company files.
- Move to Properties> Sharing> Shared Add.
- Choose the corresponding QBDataServiceUserXX for your version.
- Set the permission level of both users to Full Control and Share.
You can refer to this reference for instructions on the entire process: Install QuickBooks Desktop on a server.
However, if the issue persists, I recommend contacting our Technical Support Team. A specialist will look up your account and will further assist you via a secured remote access session. Follow these steps:
- Go to Help.
- Choose QuickBooks Desktop Help.
- Click on the Contact Us link.
- Choose Search for something else.
- Type in a keyword about your concern.
- Hit Submit.
- Click on the Start a Message button.
I will also leave this article that might come in handy in the future: How to fix Error H202 and H505.
Please do not hesitate to inform me if you require further assistance regarding QuickBooks-related concerns. I wish you all the best and take care.
