I am new to QB, and newish to accounts receivable and payable at my new job. Before my supervisor went on vacation, she gave me several Journal Entries to enter into QB that were for ACH payments from several customers during our acquisition. I entered the JE with the first line being the A/R account with a credit and the second line our bank account with a debit. When I tried to save and close, QB told me had to select a name to move forward, so I selected the customer's name who paid the ACH payment and saved and closed. My supervisor was wrapping up reporting last night and left me a note that said "When you did the JE you entered "name" and you should not do this for JE's. These entries should just be on the Balance Sheet Acct A/R and checking account. You will need to edit and remove names from entries." Obviously, when I go in and try to remove the customer name, I receive the error message again. What am I doing wrong? 

I also have a similar problem with an accounts payable JE I am trying to enter. It's requiring a vendor name and she's telling me this name needs to be removed as well. 

HELP!