Hello, treasurer24.
Are you referring to moving from the application to the web browser? If so, you don’t need to move any transactions since they both use the same file.
For now, you can report the bug you’ve found by contacting to our support team. They can also provide more troubleshooting and workaround for you. Here’s how to reach them:
- Open your QuickBooks Online Company file.
- Click Help at the top.
- Select Contact us.
Please don’t hesitate to visit us here if you have other questions.
