We're here to help, @jerelyn. Thanks for bringing this to our attention about adding hours to the invoice. We'll gladly share information to clarify things for you.
We appreciate the time and effort you spent figuring out the option to change the Quantity section to Hours in the invoice. However, this option in QuickBooks Online (QBO) is currently unavailable. The correct format for entering time is in an hour (HH: MM) format which applies to fields that require hours, such as timesheets and paychecks. So if you want to put hours in the invoices in QuickBooks, it will convert the time to decimals since Quantity is the only available column.
Feel free to check out these articles for future reference in managing invoices in QuickBooks:
We hope the information above clarifies your concern. Keep us posted if you need anything else. We'll be right here to back you up at any time. Take care always!
