I can see how convenient to have a way to change items in your invoices while keeping their previous details, SB999.
In QuickBooks Online (QBO), you can change the product/service item of the invoice without deleting other information. However, if the setup of your item has a different description, quantity, or rate, it will also update when you change it.
Rest assured that I'll relay this message to our team in concern here on my end and add your vote for this one. You can also share your thoughts and ideas through your account. Here's how:
- Go to the Gear icon at the top.
- Select Feedback.
- Type in your feedback and product suggestions.
- Click Next to submit them.
Moreover, modifying a paid invoice's account category will also let your customer know that an update is happening as a working-as-designed option.
Additionally, you can personalize the appearance of your sales transactions by adding specific information to your invoices and other forms to make them more professional-looking.
If you have further questions about your QBO account, please let me know by commenting below. I'm just around to help.
