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Replying to:
Bryan_M
QuickBooks Team

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Great day, @Treehouse1. First and foremost, we appreciate you for joining this thread. We're with you on this, and we understand that this has become a challenge for you in printing your invoice. Let us be your best help this time.

We see that you're using QuickBooks Desktop (QBDT) based on what you mentioned; "You're not with the online format." Please know that there are ways to fix printing issues in QBDT.

 

Before we start, ensure the checklist below:

 

  • Update QuickBooks to the latest release.
  • Your computer is connected to the printer.
  • You have the latest printer driver installed.
  • There are no error messages or warning lights on your printer.

 

Follow the steps below:

 

  1. Print from another program. You can try to print the Notepad by entering some text. Go to the File tab, then Print. If working correctly, proceed to step 3. If not, follow step 2.
     
  2. Test the printer setup.
    - Make sure the printer is set up correctly.
    - The printer is the right one.
    - Print to a different printer.
     
  3. Test your company file and QuickBooks installation. 
    - Print a different form or, if you’re using customized forms or memorized reports, try a standard form or report.
    - If you're printing a batch of forms in QuickBooks, try to print a single form. If successful, try to print smaller batches.
    - Open one of the QuickBooks sample company files and try to print the same type of form or report. If it works, use Resolve data damage on your company file to resolve any data damage in your file and then try to print again.

    If this doesn't work, let's perform step 4.
     
  4. Run the Print and PDF tool from the QuickBooks Tool Hub.

 

Feel free to read this article for detailed steps: Fix printing issues in QuickBooks Desktop.

 

 

After performing the steps, if the issue persists, I recommend reaching QBDT contact support. They have tools equipped to help look for the root cause of it, and they can also create an investigation for it. 

 

Additionally, below are handy articles you can utilize to manage your templates: 

 

 

Thanks for passing by here. Please know that we're dedicated to helping fix your printing issue. Feel free to tap the reply button for some updates or questions. We'll answer as fast as possible. Thanks again, and keep safe.

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