Because Quickbooks and Intuit make our company look bad, we have reverted to using Quickbooks solely for its original intended purpose ... company bookkeeping and bookkeeping alone.

There are plenty of alternative pay-on-line service providers and we now use one of their competitors to give our customers online payment options. We want to provide our customers with the convenience, even if the extra steps cause us a bit more work internally. That's a lesson that Quickbooks and Intuit clearly need to learn.

And they won't learn it until enough of Intuit's customers give the 2.9% to other online and credit card payment processors like we have started doing.