Thank you for bringing this with us, JSharp2. We apologize for any inconvenience you have experienced with your invoices and the changes to the template with the logo.

Typically, the absence of buttons or options occurs due to an excess of stored historical data. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl + Shift + N
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

Your satisfaction is our priority, and we will continue to work hard to ensure that your experience with our services is smooth and hassle-free. If you have further questions, please do not hesitate to add a comment below. We are here to assist you anytime. Take care!