Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thank you for troubleshooting and elaborating on your concern, @lneallori.
I completely understand the need to remove several unbilled expenses from your COA. It's essential to use the right accounts when tracking transactions. That's why I appreciate the troubleshooting like merging and reactivating certain accounts you've made.
You'll want to connect with our Support Team who can assist you in resolving the issue with the unbilled expenses. Rest assured that they're willing to help you figure out why the prompt message keeps appearing.
Here's how:
- Go to the Help icon and choose Search.
- Click the Contact Us button and enter your concern.
- Press Continue.
Visit this page for other ways of connecting with our representatives: QuickBooks Online Support. It contains the contact number you can use to call us directly.
To know what you can convert or import from Desktop to Online, refer to this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
If you need to get rid of the unbilled charges of a customer, scan this guide to know different ways: Delete customers with unbilled charges in QuickBooks Online.
I'm always willing to work with you again if you have any other QuickBooks-related questions. Just post them here. Have a great day.