Thank you for joining the conversation, lneallori.

I'll help you resolve the error about needing to restore accounts when creating a transaction.

Either the account used for the item in your transaction has been deactivated or has been merged with another account. Those are the sole reasons that can trigger an error prompting you to reactivate or restore that account. We'll focus on the merged account scenario since that's what you did. Let me have a sample in details.

In the case of merged accounts, let's consider a scenario where the account named "Rental Expense" is initially assigned to Item A. When "Rental Expense" is merged with "Rent & Lease," the assigned account to Item A will also be updated to "Rent & Lease."

However, when you use that item (Item A) in a transaction, you might encounter an error message stating that you need to reactivate "Rental Expense," even though "Rent & Lease" is now the updated assigned account to Item A.

This issue occurs because QuickBooks still retain references to the old account name ("Rental Expense") in certain transactions or settings. Despite the update, the system does not automatically recognize the new account name ("Rent & Lease") in specific contexts.

To resolve the error, we’ll need to temporarily change the account assignment of Item A to a dummy expense account. Then, edit the item and assign "Rent & Lease" again. This toggling method ensures that the new account name is recognized correctly in all transactions and settings.

If you have any additional questions or need further explanation on any point, feel free to ask. I'm here to help!