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Replying to:
GlinetteC
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We'll notify all affected users once an update is available, KoachKirby.

 

If you haven't already, kindly contact our Customer Care Support team and ask to be included in the list of users affected by this issue.

 

Here's how:

 

  1. Go to Help (?) and select Contact Us.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then select Continue.
  3. Choose a way to connect with us:
  • Start a chat - Start a conversation with a support expert.
  • Have as call you - Get a call from a support expert.

 

You can keep track of your invoices using your mobile app as an alternative solution.

 

In addition, you can read this article to learn how to manage your transactions moving forward: Categorize transactions in QuickBooks Self-Employed.

 

We greatly value your patience and understanding as we strive to find a permanent fix.

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Contact us