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Replying to:
ChristieAnn
QuickBooks Team

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Thank you for visiting the QuickBooks Community, gttan89. Please know that there is a newly identified ongoing issue with all invoices missing in QuickBooks Self-Employed. Let me route you to our support to assist you further.

 

For now, you can log in to your QBSE account and view all your past invoices through the mobile app as a workaround.

 

Then, I suggest contacting our QBSE Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Here's how:

 

  1. Go to the Help (?) icon and select Contact Us. If you’re using the QuickBooks Self-Employed app, click the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then choose Continue.
  3. Select which way you want to connect with us.

 

You can refer to this article for more information: Contact QuickBooks Self-Employed Support.

 

Lastly, refer to this article if you need more help in managing your invoices in QBSE: Create invoices in QuickBooks Self-Employed.

 

I'm always here ready to lend a hand if you have other concerns about invoices in QuickBooks. Have a great week ahead, gttan89.

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