What the hell are quickbooks doing?  I can't even search to find a customer anymore.  I am having to scroll through them all.  These changes are wasting me so much time every day.  I used to love QBO for its simplicity and clarity.  WHAT ARE YOU DOING QBO?  WHY ARE YOU MAKING EVERYTHING MORE COMPLICATED.  I could cry.  I am so fed up.  Why don't you actually ask your bookkeepers and accountants what they want.  It certainly isn't this and after 10+ years of using you I shall no longer be recommending you and I will not be alone.