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cmil1024
Level 2

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My Customer Search feature worked fine yesterday and today when you hit enter, it does nothing. So frustrating. 

 

The last 2 times I've had to contact support both times ended up taking HOURS out of my day and they didn't even help me. so, I'm hesitant to even try to get help. I just don't have that kind of time. One support person even hung up on me and closed my ticket. I'm seriously considering shopping for completely new accounting software or going to QB Desktop. I have had issues with recurring customer payments not going through and I have no idea until I reconcile my bank account. I've had issues with QBO saying email addresses are bad when they are not. One invoice can't be emailed because it says I have emojis in my subject line. I have letters and a 4 digit invoice number in my subject line. Not even a # sign is in there. I've about had it with QBO and their support department. This search thing is just one more issue to add to the pile.

 

You QB people better get it together. I've been using QuickBooks for 15+ years and I am so ready to bail, it's not even funny.

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