I understand it can be challenging, especially regarding something as important as the appearance of your invoice emails in QuickBooks Online, Bluechute.

We value your feedback and want to address this issue promptly. Consider sending additional feedback to our developers about the feature's functionality on the changed format of the invoice email. By providing information, they can identify the advantageous option for your business and potentially incorporate it into future product improvements. You can follow the steps provided by my colleague @FateCandylaneT on sending the feedback.

I'm including an article that provides a step-by-step guide on how to send statements to your customers, allowing them to view summaries of their invoices, payments, credits, and balances: Create and send customer statements in QuickBooks Online.

Your ideas for enhancing our products are greatly appreciated. We are here to support you if you need further support with managing your invoice transactions. Please feel free to leave any additional comments below.