Hi, gallenreck. I'll share details about the message showing in the invoice email.
We have a newly opened investigation about the issue, and our product engineers are working on a solution. To ensure you receive updates and are included in the list of affected users, please get in touch with our Customer Care Support team.
Here's how:
- Go to the Help menu at the upper right.
- Select the Search tab.
- Press Contact Us at the bottom part.
- Enter your concern in the What can we help you with? box.
- Click Continue.
- Select Chat with us or Have us call you.
Additionally, you can explore the article that discusses personalizing your sales forms and incorporating additional insights: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Your patience and understanding are much appreciated while we work on a fix.
