Hi, SBO-OVSAR. I understand the frustration when a desired feature fails to function or operate as intended.

I recommend contacting our Customer Care Support. They have the tools to pull up your account and investigate this memo/description issue on the report. They can provide details and give additional insights about this matter.

Here's how: 

1. Go to the Help menu at the upper right.
2. Select the Search tab.
3. Press Contact Us at the bottom part. 
4. Enter your concern in the What can we help you with? box.
5. Click Continue.
6. Select Chat with us or Have us call you.

Additionally, you can explore the article that discusses various methods for customizing your reports and incorporating additional insights: Common custom reports in QuickBooks Online.

I'm still here if you need more help with the reports. I'll be available to assist.