You're welcome, Pat555. Adding a space after a comma when sending invoices to multiple emails doesn't have a significant impact. As long as they're separated with commas, they should go through seamlessly.
Right now, there's an ongoing investigation (INV-90205) about undelivered invoices. Which is why they don't go through on your end either way. Rest assured, our engineers are researching and doing their best to find a resolution. In the meantime, I recommend contacting our Customer Support team. This allows them to add your account to the list of affected users and guide you on what to do. Here's how to reach support:
- Log in to your QuickBooks Online company.
- Go to Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a topic. If you need more help, hit Talk to a human.
- Search: Browse the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat
- Get a callback
Please note their business hours to ensure specialists are available for assistance.
Moreover, you'll receive an email notification about the progress of the case.
For future use, browse these guides about handling customer payments and personalizing invoices:
I'll be around to always help you further with sales forms or QuickBooks. Just leave a message below. Take care!
