Chiming in on this thread to assist you further, @chattywelder.
@mtbo is correct about the ongoing investigation concerning the incorrect worked hours reflected in your Oregon Quarterly report. These also include the duplicate employees listed in the report. Although we don’t have a specific timeframe for when will this get resolved, I recommend contacting our Technical Support Team.
This way, they can add your company file to the list of affected users. Moreover, you can provide this investigation number for easy tracking: INV-90255. Here’s how:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Click the QuickBooks Desktop Help menu and select Contact Us.
- Provide some information about this concern in the search box, then select Continue.
- Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
- Please enter the code that will be sent to your via email and select Continue.
- From there, select how you want to connect with us. It’s either to chat with us or Have us call you.
On the other hand, you can refer to this article for their support hours and schedules to contact them at the time of your convenience: Contact QuickBooks Desktop support.
We appreciate your patience while we're working on this one. Please know that I’m always here whenever you need more assistance with QuickBooks. Stay safe!
