Right but I think you missed the entire point of the question.  I use QBO - I exported my customers - why would QBO export their customers in a format that CAN NOT be imported to QBO?  Do you not understand the issue there?  I have a company that bought my company - I want to send them my customer list but when I export it from QBO - we are not allowed to import it in to QBO because it is the wrong format - from the exact same software!!