@JamaicaA I do appreciate your response.  Thank you.

I have done the feedback option many times, it feels like a black hole that is never addressed.  This doesn't make it feel like my voice matters.

Looking back at this thread, the issue is over 3 years old.  I'm not the only one struggling with this.  This is a fairly typical accounting option, it's unfortunate that QBO doesn't support it.

I have also prevented a lot of other users (in our franchise system) from switching over to QBO because of this issue.