Hi there, BK.

Thanks for joining this thread. I'm here to help fix the issue you're having with the conversion, but I need to ask for more clarification.

Are the offices in question (unable to convert their existing jobs from QBDT to projects in QBO) received any error messages during the process? Did they successfully import/convert the list but without the projects? Any additional information will help me provide the best resolution for your concern.

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I'm looking forward to hearing from you soon.