Hi, all.

I'm not too sure if this is the right place, but I need help with our receipt forms.

When we want to print a receipt, the preview window would display the receipt with all details expect for the payment method, which would be blank. Double checking the payment screen itself the payment method would show that it is populated with the method chosen (ie. credit card).

I've looked everywhere and couldn't find any solution to this. QB chat support team is no help at all, just saying "the engineering team is currently working on it" every time I follow-up with them.

I'm not sure if this is an ongoing issue or maybe there's just a simple solution, but we're at our wits' end trying to figure this out. I do hope someone from here can help up sort this out.

Thanks in advance to anyone who can help.