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Replying to:
DebSheenD
QuickBooks Team

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Hi there, @NO TIME.

 

We don't intend to decide for you when it comes to your account preferences. But the mandatory update setting was put in to ensure that no one else can access your file but only you.

 

Since your company file contains sensitive information, such as your bank information, it is crucial to require a password. Password security is an extra measure to keep your account protected and secured.

 

If you are still unable to sign in, you can send us a request to recover your account by contacting our support team. Once you get back into your account, you can use the steps in the section above to change your user ID or email if you want.

 

I've attached articles about how to manage QuickBooks accounts, like company information, features, etc.

 

 

For additional reference, I've attached a link you can use to reset the account user ID in QuickBooks: Get help if you can't sign in to your account.

 

Drop me a comment below if you have any other questions. I'll be happy to help you some more.

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