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LibbyVB
Level 2

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My problem is not the bank transactions "entering themselves" - they show up as to be updated, with how QBO guesses how they should be categorized.  Rules have worked well for me so far, although there are few transactions that always follow a rule.

 

My issue is the bogus adjusting entry QBO made once I synced the bank to the app to reconcile the account.  After over a year of manually entering and reconciling bank transactions without problem, when I asked QBO to sync the bank GOING FORWARD, an entry was forced to reconcile the bank account after the sync.  There's no rhyme or reason to indicate how the reconciliation discrepancy amount was determined.  I need a way to get rid of that entry because it shows up on the financials and it is NOT valid.

 

So reporting this for future updates does me no good with this client.  Very frustrating.

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