Greetings, Hudie! I'm pleased to greet you as you visit this Community forum. Thank you for sending us your concern. I'd be glad to assist you in addressing the problem.
QuickBooks periodically exhibits odd behavior and generates runtime issues due to a browser problem. In the interim, let's fix the issue using fundamental browser troubleshooting. Let's edit the detail type on your chart of accounts in a private window to get started. The keyboard shortcuts are as follows:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
If it's successful, switch back to your default browser and delete the cache to start over. If not, you can use a different browser that is compatible. There might be a short-term QuickBooks issue with the one you're currently using.
Moreover, it indicates that pop-up windows are being blocked if you click a button or link and nothing happens. Please refer to this article for troubleshooting tips: Why doesn't anything happen when I select a button or link?
The articles listed below can help you maintain your chart of accounts organized:
Please get in touch with us if you have any more queries or run into any problems when using QuickBooks. I'm prepared to assist, and we always have your back, Hudie.
