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Replying to:
JessT
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Thanks for joining in, srorke.

 

I haven't heard of any changes from our management team, and I can still do line items with negative amounts on my invoice. Let's take some steps to see if you’re just experiencing random browser issues.

 

We can start by opening QuickBooks in a private browser. This stops the browser from reusing cached data, which can be broken or misconfigured and caused the error.

 

  • Google Chrome: Press CTRL + Shift + N.
  • Safari: Press Command + Shift + N.
  • Mozilla Firefox and MS Edge: Press CTRL + Shift + P.

 

If you can have items with negative amounts, you can go back to your regular browser and clear its cache. If not, please try a different browser to isolate the case.

 

Let me know if you have other questions in mind.

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