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Disappointed Dave2023
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Unfortunately I am doing nothing on my end.  QBO help has said that it is definitely an issue on their end. Every time I call (after weeks of no response) I go down the same path.  Everyone keeps reading the same script.

 

The bank feeds are showing only one item at a time.  The register is only showing one.  It is the expense report that is duplicating the files.  And this is happening for Amex, BB&T and Truist.  IT IS NOT HAPPENING WITH CHECKS.

 

I have been on the phone for hours now. And been told over the past several weeks that it was being investigated.  No return emails, calls...nothing.  I even had a lovely person help for an hour and a half yesterday, created two cases to be investigated, said they would COPY ME ON THE EMAIL... nothing.

 

If I delete the duplicates, the following transactions/future transactions will have the same problem.  I do not believe I should have to correct the books daily for a problem that is clearly an QBO issue.

 

So really frustrated that I have been down the same road again and again and again.... 

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