Unfortunately I am doing nothing on my end.  The bank feeds are showing only one item at a time.  The register is only showing one.  It is the expense report that is duplicating the files.  And this is happening for Amex, BB&T and Truist.

I have been on the phone for hours now. And been told over the past several weeks that it was being investigated.  No return emails, calls...nothing.  I even had a lovely person help for an hour and a half yesterday, created two cases to be investigated, said they would COPY ME ON THE EMAIL... nothing.

So really frustrated that I have been down the same road again and again and again....