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Replying to:
JessT
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Hi JDRPHRICK,

 

Thank you for joining us in the QuickBooks Community. I understand that you chose the desktop version because you don't want to pay for the annual fee. I would like to share information about the change in billing process so you'll be guided accordingly.

 

The QuickBooks Desktop products, starting version 2022, have transitioned to a subscription-based model which renews each year. Meaning you will be upgraded to the latest version. If you’re unable to pay for the renewal, you’ll get a prompt asking to renew so that you can continue to use QuickBooks. To answer your question, paying for the renewal will get you back to track.

 

The prompt should give you instructions to renew your QuickBooks. If not, you can contact the phone number in the Renew your QuickBooks Desktop subscription of this article: Renew your subscription or use view-only mode in QuickBooks Desktop 2023. The team is available on weekdays from 6 AM to 6 PM PT.

 

Let me know if you have other questions about subscribing to QuickBooks. Take care and have a good one!

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